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FREE Standard Delivery (3-5 Working Days): Valid for all orders over £25!
Standard Delivery (3-5 Working Days): £3.99 - Estimated delivery time 3-5 working days - 90% Arrives next day.
Express Delivery (1-2 Working Days): £6.99 - Next Working Day(Includes Saturday - Sunday and Public Holiday Not Included)
International Tracked: £17.95 5-10 working days (Currently only Ireland is available) - For other countries please contact us for a quote.
Order cut-off for all delivery services is 2.00pm GMT Monday - Friday.
Please know that we aim to get all orders dispatched from our warehouse within 12 hours, any delays once shipped out from our warehouse are responsibility of the courier and are out of our control.
If you leave a delivery note asking for your parcel to be left without a signature, you are hereby claiming full responsibility of that parcel. If that parcel is lost or stolen, we will not be able issue a refund or replacement.
We cannot ship to any parcel locker networks. This is due to the delivery requiring a signature upon arrival. If you choose to use a parcel locker network, your parcel may be shipped out and will be returned to our warehouse which will result in a longer delivery time. If this is done, please know there will be an additional shipping fee, if you choose to have this re-shipped.
We can ship to virtually any address in the world. Please note that there are restrictions on countries for E-liquid or E Cig products. We aim to dispatch all orders within 12 hours. But due to post office working load, we cannot guarantee the delivery timing at the moment. So please make sure you are happy with the maximum waiting time (UK 5 working days, International 30 Days). For orders which haven't arrived within the waiting period, we can't take any actions to resend or refund your order.
Your items may get held by customs authority due to strict regulations in different countries. In the event of a parcel being seized/held by customs, this will be customer’s responsibility to resolve any issues and any return charges which may arise. A refund(minus shipping) can only be issued when/if the parcel is sent back to us. Once the parcel is back in our possession, we will contact you to discuss a refund.
If your parcel is returned to us by Royal Mail (due to not being collected at the Post Office, refusal or incomplete address) we will have to wait until the parcel has reached our warehouse before any refund is issued or before we can reship the parcel. If a reship is necessary, there will be a shipping fee dependent on the class you choose.
Track your parcel by entering the tracking number from your confirmation email.